Privacy Policy
This Privacy Policy describes how Lumen Rhythms LLC (referred to as "we," "us," or "our site") collects, uses, and discloses your information when you visit our online platform or engage with our services related to event production and experiential marketing. We are committed to protecting your privacy and handling your personal data in an open and transparent manner.
Information We Collect
We collect various types of information for different purposes to provide and improve our services to you.
Personal Data
While using our site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:
- Email address
- First name and last name
- Phone number
- Usage data
- Any other information you choose to provide (e.g., project details for event conceptualization).
Usage Data
We may also collect information that your browser sends whenever you visit our online platform or when you access our services by or through a mobile device ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our site that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
How We Use Your Information
Lumen Rhythms LLC uses the collected data for various purposes:
- To provide and maintain our services, including facilitating festival conceptualization, design, artist booking, sound and lighting production, and other event-related activities.
- To personalize your experience and deliver content and service offerings relevant to your interests, such as information about immersive art installations or ticketing solutions.
- To communicate with you, respond to your inquiries, and provide customer support related to our services.
- To improve our online platform and services (e.g., analyzing usage data to enhance user experience or optimize marketing campaigns).
- To detect, prevent, and address technical issues or security concerns.
- To comply with legal obligations, such as record-keeping for security planning or financial transactions.
Disclosure of Your Information
We may disclose your Personal Data in the good faith belief that such action is necessary to:
- Comply with a legal obligation (e.g., court order or subpoena related to security planning).
- Protect and defend the rights or property of Lumen Rhythms LLC.
- Prevent or investigate possible wrongdoing in connection with the services.
- Protect the personal safety of users of our services or the public.
- Protect against legal liability.
Security of Data
The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security. We implement security measures appropriate to the risks of processing personal data, especially sensitive information related to artist management or ticketing solutions.
Your Data Protection Rights
Depending on your location, you may have the following data protection rights:
- The right to access, update, or delete the information we have on you.
- The right of rectification (to have your information corrected if it is inaccurate or incomplete).
- The right to object to our processing of your Personal Data.
- The right of restriction (to request that we restrict the processing of your personal information).
- The right to data portability (to receive a copy of your personal data in a structured, machine-readable format).
- The right to withdraw consent at any time where Lumen Rhythms LLC relied on your consent to process your personal information.
To exercise any of these rights, please contact us using the contact details provided below.
Children's Privacy
Our services are not intended for anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children have provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from Children without verification of parental consent, we take steps to remove that information from our servers.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via a prominent notice on our site prior to the change becoming effective and update the "last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By mail: Lumen Rhythms LLC, 2847 Sunset Blvd, Suite 700, Los Angeles, CA, 90028, US